We respect your privacy. This Privacy Policy explains how Global Networks (“Global Networks”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information in connection with our website, products, and professional services (collectively, the “Services”). We handle personal information in accordance with applicable U.S. privacy laws and regulations.
1) Who we are and scope
Global Networks is a technology company based in Los Angeles, California, specializing in professional security camera installations, IT support, and advanced alarm systems through Global Alarm. This Policy applies to personal information we collect from clients, website visitors, and anyone who interacts with our Services.
2) The information we collect
The types of information we may collect include:
- Identity and contact — name, address, email, and phone number.
- Service and account information — installation details, equipment preferences, service requests, and support history.
- Payments — billing details and transaction information. Payment data is processed by our payment partners; we do not store complete card details.
- Communications — messages, support tickets, and feedback submitted to our team.
- Usage and device — website interactions, IP address, browser type, operating system, and cookies or similar technologies used for analytics and performance.
- Security data — footage or logs generated through security system installations (stored and managed per client agreements).
3) How we collect information
- Directly from you — when you request a quote, schedule an installation, contact support, or fill out forms on our website.
- Automatically — through cookies, analytics, and logs when you visit or interact with our website or connected systems.
- From third parties — such as payment processors, partners, or contractors assisting in service delivery.
4) Why we collect and use information
- To provide, manage, and improve our security and IT solutions.
- To schedule, perform, and maintain service installations.
- To communicate with clients regarding service updates, invoices, or technical support.
- To send promotional or educational content with your consent (you may opt out anytime).
- To comply with contracts, legal obligations, and system monitoring requirements.
- To analyze usage and enhance website performance and service quality.
5) Security footage and monitoring
- Video and audio recordings from installed systems are the property of the client and are only accessed by Global Networks for maintenance or troubleshooting with consent.
- We do not share, sell, or disclose any footage without explicit authorization or legal requirement.
- Clients are responsible for managing access and retention policies for their recorded data unless otherwise agreed.
6) Cookies and analytics
We use cookies and analytics tools to enhance website functionality and understand visitor interactions.
- Essential cookies — enable basic operations and security.
- Performance cookies — help us analyze traffic and optimize website performance.
- Functional cookies — remember preferences and enhance usability.
- Marketing cookies — track engagement with our campaigns (if applicable).
You can manage cookie preferences in your browser. Disabling certain cookies may limit some website features.
7) Data sharing and disclosure
- Service providers — IT hosting, analytics, payment processing, and customer support partners who assist in operations.
- Legal requirements — we may share data when required to comply with law, enforce our terms, or protect people and property.
- Business transfers — if ownership or structure changes, your data may be transferred in accordance with this Policy.
- With consent — we share data only when you authorize us to do so.
8) Data retention
We retain personal information only as long as necessary to provide Services, comply with obligations, or resolve disputes. Data no longer needed is securely deleted or anonymized.
9) Security measures
We implement reasonable technical, administrative, and physical safeguards to protect personal and client data. While no system is fully secure, we continuously monitor and update our practices to minimize risks.
10) Your rights
- Access — request access to the personal data we hold about you.
- Correction — request updates or corrections to inaccurate information.
- Deletion — request deletion of your information where applicable.
- Marketing — opt out of promotional communications at any time.
11) Children’s privacy
Our Services are intended for adults and businesses. We do not knowingly collect personal data from children under 16. If we discover such data, it will be promptly deleted.
12) Third-party websites
Our website may contain links to third-party websites (e.g., payment processors or product partners). We are not responsible for their privacy practices, and we recommend reviewing their policies before providing personal information.
13) Changes to this Policy
We may update this Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website with an updated “Effective Date.”
14) Contact us
If you have any questions, requests, or concerns about this Privacy Policy, contact: